You will be required to;
- First and Second level technical troubleshooting and corrections for trouble tickets(TT's)
- Estimating, developing and implementing minor enhancements
- Root cause and trend analysis for issue raised in TT's
- Unit/system testing
- Monitoring SLA's
The Senior Analyst Programme r demonstrates leadership qualities and assists the Application Services Support Lead/Project Manager in the maintenance and enhancement of software applications for the client.
The main ...
From IT2 - 30+ days ago
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