- First and Second level technical troubleshooting and corrections for trouble tickets(TT's) - Estimating, developing and implementing minor enhancements - Root cause and trend analysis for issue raised in TT's - Unit/system testing - Monitoring SLA's
The Senior Analyst Programme r demonstrates leadership qualities and assists the Application Services Support Lead/Project Manager in the maintenance and enhancement of software applications for the client.
The main ...
IT2 - 18 months ago
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