Position Summary: To consistently provide superior technical support and customer service by analysing, investigating and resolving client enquiries within established policy and procedure guidelines. Be part of a cohesive technical Help Desk team that exceeds the expectations of our external and internal clients.
Measures of Success: First call resolution. Achieving team Service Level Agreements. Exceeding KPI requirements. Job Specific Responsibilities Candidate Requirements
Skills - ...
First Data - 30+ days ago
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