Iron Mountain
Salary/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
32 reviews

Iron Mountain Employer Reviews

Salary/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Record Center Specialist
Record Center Specialist (Former Employee), Houston, TX –
Internally serviced the customers by maintaining their inventory through performing record center tasks including retrievals, incoming, destructions, internal moves, permanent withdrawals and any special projects requested.
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Productive and a fun place to work for
Project Specialist (Former Employee), Houston, TX –
Pros: got free lunches. gained a lot of knowledge
Worked at the warehouse and at the office,
Managed a team of workers for projects.
Learned a lot about safety
Upper management was always supportive
Great co-workers
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A VERY PRODUCTIVE PLACE TO WORK IN
RECORD CENTER SPECILIST (Former Employee), MIAMI,FLORIDA –
Pros: fully computerize/automated
Cons: very hot place to workin
ITS A GREAT PLACE FOR GROWING WITH THE COMPANY,GOOD PLACE TO GET COMPUTER SKILLS
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Unethical
Sales Representive (Former Employee), Boston, Ma. –
Pros: compensation
Cons: deceitful and dishonest management.
For many years, IM was a fun place to work for and we were fairly compensated for our sales production. Once they brought in a new management team along with their "friends", some of the more "experienced" existing reps were pushed out. I understand that happens. It was the way they went about it with unfair and unethical accusations that created a – more...  path for them to avoid any kind of age discrimination law suits.
I feel sorry for the reps/friends I left behind there. I would think long and hard about a career at Iron Mountain. – less
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Instead of building revenue to support jobs, emphasis has been on cutting jobs at the expense of totao customer satisfaction.
Operations Manager (Current Employee), San Francisco, CA –
Pros: teamwork across functional lines is great.
Cons: emphasis on customer service has declined.
Started as a great place to work when core values were the culture. Co-workers are great. Life/work balance does not exist.
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Great work environment.
Senior Data Modeler (Former Employee), Collegeville, PA –
Pros: work remotely
Cons: none that i can think of.
I enjoyed working with Iron Mountain very much. I enjoyed all the employees and the working relationships I had.
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I enjoyed working for Iron Mountain
Records Center Specialist- Scan (Former Employee), Northborough, MA –
Pros: great benefits, employees got along
Cons: work at times were impossible
While like working for them and the benefits, I feel the management made some things impossible to do. Most employees got along well, and most of management was very good.
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Preparation, Scanning, and Quality Control of Confidential Information
Imaging Specialist (Former Employee), Jessup, MD –
At Iron Mountain I worked in the imaging/data collection area where numerous large companies not only physically stored there employee records, but electronically needed them in a database. The files has to be prepared in its proper order, scanned legibly, labeled properly, then reviewed for quality control. This team consisted of about 15 people daily, – more...  and most of the time we were working on three projects at a time. It was imperative to be organized because we would work on different assignments, and were of them had a time deadline. I enjoyed when we accomplished projects under these time constraints. – less
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Sitting at a computer
Data Entry (Former Employee), Jersey City, NJ –
Pros: co-workers, breaks, easy job
Cons: dust
My day would consist of picking up boxes or excorting carts to my station were I would type the necessary titles, descriptions, and dates into the computer. We would file these folders or papers back into the box from which they came and move on to the next. I move fairly quickly because I am a very efficient typer. I also pay attention to detail and – more...  am a very quick learner. The only thing that bothered me about this job was the desk can sometimes be a little dusty. It could be hard to work it a dusty area, especially when you have to use your hands alot. The co-workers were my most enjoyable part. I met a lot of very nice people. I am a good multi-tasker. So being able to hold conversations throughout the day while still getting my work done, helped the day go by faster. – less
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The employees were friendly
Warehouse Specialist (Former Employee), Albuquerque NM –
Pros: free lunches, free soda, water for breaks
Cons: nothing really
My day was always busy, i learned you have to work hard to get the job done, there was not one thing that i did not like
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Ok company to start off with
Customer Service (Former Employee), Chicago, IL –
I discover I enjoy working with electronics hardware/software.
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learning oppurtunity
Stock Expeditor (Former Employee), Jessup, MD –
I gained a lot from this organization. It helped me to work more efficently with customers. I learned a lot about Confidentiality and ways to guarantee customer satisfaction
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Not Very Ethical
Manager (Current Employee), Northern Area –
Pros: it's a job
Cons: not ethical
If you are paying for climate control storage (which is much more expensive than regular storage) you might want to make sure that your material is really in a climate controlled environment.

Management interaction with hourly employees is generally polite and professional. However, salaried employees are subjected to verbal abuse and temper tantrums – more...  by VP-level. Additionally, GM's and VP's are not very honest (that's the culture).

Employees are pushed hard for productivity. Safety is secondary to productivity. – less
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It was an relaxed and friendly enviroment
Data Entry Specialist (Former Employee), Florence, SC –
Pros: bonus every quarter
Cons: writing down everything you do, every second and with who
A typical day is what ever needs to be done whether it is data entry or pulling files. You will never have a dull day and I have learned that there is nothing that I can not handle. And the people there were like family.The only thing I did not understand was that I was a hard worker I covered for everyone when they were out or sick except for the drivers. – more...  The management could take a day off and know everything would run like they were suppose to with no problems. – less
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Fun
Courier Helper (Current Employee), Pflugerville, TX –
okay and it was fun while it lasted
To obtain a position as a construction contractor, driver or a Business Administrative in a reputable company, where I can use and enhance my organization skills, educational background, and ability to work well and communicate with others as a team.
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Very hard company to get comportable with.
Executive Assistant to SVP of Account Management (Former Employee), Englewood, CO –
Pros: good wages
Cons: they don't make you feel very welcome
The training is horrible and they expect you to just know everything about the company without any training.
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Productive workplace
Record Center Specialist (Former Employee), Livonia, MI –
Pros: free lunches, bonuses
Cons: short breaks
A typical day at work would be working 3rd shift alone and making sure all work is done and packed for the drivers to deliver in the morning. I learned how to scann to shelf, ship and receive files and boxes. Also when something neededto be found I was able to track it in the computer system and find it.
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I would recommend looking elsewhere
Marketing Operations Manager (Former Employee), Boston, MA –
Pros: convenient location
Cons: management is aimless and strategy is lacking, all the smart people left on their own....
When I was there, there was huge exodus from upper management. I was shocked at all the people leaving. I tried to keep my head down and focus on delivering my objectives, but eventually got axed. They were understaffed and I felt like I was the dumping ground for work nobody else wanted to do. They hired a new director (who became my manager) and the – more...  guy was embarrassingly lacking in basic communication skills. I was there for less than a year, but it was so stressful because of the chaos going on around me. I would not recommend for anybody. Don't waste your time here. – less
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Simply the best job i ever had
Record Center Specialist (Former Employee), Somerset, NJ –
Everthing i could have asked for in a job! Location was great for me and travel time was very little.
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Productive and fun workplace
Data Entry Operator/Record Mgmt Specialist (Former Employee), Columbia, MD –
Pros: quarterly bonus, look back bonus, flooting holidays and monthly luncheons
I enjoyed the people I worked with. It was a friendly and fun atmosphere and I actually enjoyed going into work each morning. I felt the leadership team was great as well. They knew all of their employees on a first name basis and tried to make those personal connections.
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About Iron Mountain

Iron Mountain Incorporated (IMI) provides information protection and storage services. These services can be divided into three – Read more