Fiserv Employer Reviews

No direction and support from management! Advancement depends on who you know. Fiserv's culture is do more with less....Oddly that falls into two of the aove: Culture and Work/ Life balance.

I enjoyed my long 10 years with this company and will continue to do so.

Learned the fraud prevention process for debit cards. Made and received calls regarding potential fraud. Hardest part of job is not being able to help people that have already been victims of fraud. Enjoyed the calls that allowed me to stop fraud in its tracks. Management is very supportive, and co-workers very friendly.

I have been with Fiserv company what will be 2 years in August 2012. I have expirence many charges in departments. I have worked for On demand which consisted of inbound calls taking payments for the southern state customers inregards th their utility payments. While in this department I have been honored 2 times running for customer service compliments. – more...  I have also assisted (mentor) with new hire training and provided quality support for peers that were not making their numbers. I have also been trained for Bank of America Online Banking Bill Pay. At this time I have moved to merchant support assisting payees with questions regarding check received from subscribers scheduled Online Banking. – less

I was the dayshift supervisor which was challeging
and rewarding. I would still be there had the company not close the Denver and other centers throughout the Unites States.

It was a challenging career change. It was always changing and interesting.

- poor management
- Leadership is not taking what used to work and forcing it on people...leadership is taking your people to the next level by cultivating their strengths.
-have seen some unfairness with incompetent employees being rewarded while other hard working employees are punished for doing others' work

It's ok to work but too many day off and I rather work more than 30 hours per week or full time plus benefit.

Balancing and getting customer account up to date.Learning the bank system. My manger was very nice person.The co-worker was very nice to.Balancing the customer account before time.

A typical day at FISERV was very challenging work. Working on a very robust Financial product, with teams in 4 parts of the world, a over 300 team members and competitive co-workers. The hardest part of the job was to meeting the deadlines, specially when we are multi tasking and working on several releases at the same time. The hardest part was the – more...  most enjoyable part since it made us stay on top of things every single minute of working at FISERV on ACUMEN product. – less

I started as a customer service representative and had a few promotions and have learned many skills and have become very detailed oriented. There have been some changes in management and requires adjusting. Co-workers are great to work with and are team oriented. The hardest part of this job is trying to get support in order to perfom your duties and – more...  due to corporate decisions, unable to obtain it. The most enjoyable part is that I enjoy what I do and have very flexible hours. – less

When i first started i was very much into improvement, but as i started along the way i find myself very stressed. Overworked and underpayed for what i do. Management tend to take sides and my job title is nothing like what i am doing. I have a stern tongue and tend to say what's on my mind. In saying that i tend to clash w/certain people because i – more...  say what i believe in and there is an employee that i do not work well with. I am never like that because i believe in teamwork. I don't believe that most people believe in that. Although they do help in times of need but somedays is way too relaxed where i find unfair to me. Too much gossiping and people are always talking about other people's issue, not keeping things private enough. – less

average 80-120 calls per 8 hr shift
After this job i will never give a call center rep a bad time.
floor management is good
Hardest part of job is smiling and saying have a nice day when someone has just cussed you out and treated you like dirt over something you have no control over.
Most enjoyable, sitting in the ac on a hot day.

Being a recent college graduate I was ecstatic to have a full-time job in this economy. It became evident after the first year, however, that what I do everyday will never change. It's the same thing, 9-5, 40 hours a week, Monday-Friday...same...exact...stuff.

It could be a good place to work but Management does not give clear direction and the more you get promoted the less they teach you. The benefits are not worth it.

pretty good company to work for, in my position there is a lack of advancement

The people are great, but the company has the mentality that everyone is replaceable. The current CEO has no idea what he's doing and it shows.

Fiserv is a fun place to work. It has a group of highly talented engineerings working on complex financial applications with emphasis of secure and mainainable code.

Good place to work loved the people.
I met some long lasting friendships there.
I was a temporary employee and would have liked to be permanent.
I worked there previously 1987-1991.

Its a great company, got many things to learn.Management was great, very easy to reach. Fun loving environment. easy for growth.