Commonwealth Bank
Salary/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
5 reviews

Commonwealth Bank Employer Reviews

Salary/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
good
Senior Funds Transfer Representative (Former Employee), New York, NY –
I had learned many skill as a team player,co-worker still I talk and contact with them .The most enjoable part of the job when system problem we all became one team and timely finish our work because money transfer we have a cutoff time in chips and fedwire payments.
Management was good at a time I still wants to work for them I had a best time of my – more...  life working experince with them. – less
Was this review helpful?  YesNoComment
Salary/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Good place to work
Homes Loan Representative (Former Employee), Melbourne, Australia –
A fun place to work, even though it is a bank, great management who know how to look after their staff.
Was this review helpful?  YesNoComment
Salary/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
A great team environment and many opportunities to advance.
Assistant Manager (Former Employee), Ferntree gully Mountain Gate –
Pros: staff benefits, such as reduced interest rates, rdos, ability to take time off in lieu
Cons: long hours
Start the day with staff meetings and discussing our goals and targets for the day, how we can improve, discuss what worked and what didn't.
Set up tellers for the day and ensure everyone is aware of what the expectations for the day were.
Management could be challenging and I learnt that I had to lead the team, delegate and try and get the best out – more...  of everyone, as well as be responsible and be accountable for the branches targets set for the week.
I had to learn to deal with all my co workers as they all came from different backgrounds and had to learn to respect their beliefs and not discriminate. All had to be treated the same.
The hardest part of my job was dealing with difficult staff members and customers as I had to be fair and calm at all times.
Especially customers as banking was an area where the public were verbally expressive, and I learnt to listen carefully, be fair at all times and make decisions that could either upset or please the customer.
I learnt not to take any negative remarks personally.
The most enjoyable part of the job was pleasing customers and achieving our targets as I felt that hard work paid off. – less
Was this review helpful?  YesNoComment
Salary/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great work mates. Great customers
Customer Service Representative (Former Employee), Sunshine Coast –
Pros: bonuses
Cons: unpaid overtime, lack of flexibility from management
Good secure work. Computer systems and your access to vital technology like email needs improvement. Good benefits in the form of employee share schemes and annual performance bonuses.
Was this review helpful?  YesNoComment
Salary/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great working conditions, lots of training to help you achieve,
Customer Service Specialist - Teller (Former Employee), Leongatha, Victoria. –
Pros: yearly bonus based on targets achieved, 4 weeks leave, higher interest rate for investments, lower home loan rate, discounts on staff insurance policies, staff social club
Cons: dont have any
The Commonwealth Bank is a great place to work, always training available to help you achieve your targets and teach you customer service skills with win win outcomes. Staff share incentive scheme, health insurance scheme. Fun nights out with the team to bond and create a good working relationships and friendships. A buddy system when you are new to – more...  help you learn bank procedures in all banking departments. Very customer focused to help the customer in all areas of their banking. – less
Was this review helpful?  Yes (3) No (3) Comment

About Commonwealth Bank

The Commonwealth Bank is Australia’s leading provider of integrated financial services including retail banking, premium – Read more